如何下载symhelp工具并使用,收集SEP日志(How to download symhelp tools)

OS: windows 2008 R2SEPM — > 12.1 RU6 MP3SEP — > 12.1 RU6
Refer article:About Symantec Help (SymHelp)https://support.symantec.com/en_US/article.TECH170735.htmlSymantec Help (SymHelp) FAQhttps://support.symantec.com/en_US/article.TECH203496.html
For SEPM sideClick “Help” at the up-right comer
For SEP client, still click “Help” to choose “DownloadSymantec Help Tool….”
System will popup a website to guide you to download symhelptool
For English versionhttps://support.symantec.com/en_US/article.TECH170752.html
For Chinese versionhttps://support.symantec.com/zh_CN/article.TECH170752.html
Click “symhelp.exe”

Click “I accept the EULA”
Or you can choose a language from the drop down listThen click “I accept the EULA”
Click “Collect Data for Support”
Add the product data for support.Client — > SEP ClientConsole — > SEPM
Choose All data
Next….

Click “Save”
w you can find the file in the same folder with symhelp.exeSend this file to Symantec Technical Support Engineer forfurther help免费云主机域名.

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